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LaserBits Information

LaserBits Information
LaserBits Information
Select from the list below to view more information

LaserBits Shipping
& Return Policy

Discount Schedule

Privacy Policy

How to use

How to contact
Placing a
LaserBits Order
Product Notes













Logo Shipping
& Return Policy


LaserBits strives to ship orders quickly and efficiently. Orders normally ship within 24-48 hours if placed on a weekday. When your order is processed, tracking information can be sent to your valid email address. Some materials have shipping restrictions which may cause longer than normal delivery times. These shipping-restricted materials include:

  • CerMark Metal Marking Solution in the 100, 250, and 500 gram containers. These materials require a special handling fee and are recommended to be shipped via ground service.

  • CerMark Metal Marking Spray Can requires special ground shipping at no additional charge.

  • Weld-On 4 Acrylic Glue requires special ground shipping at no additional cost.LaserBits ships via major shipping companies like UPS and FedEx. Regular shipping via U.S. mail is no longer available due to security restrictions.Delivery addresses east of the Mississippi River may ship from our Ohio warehouse. Some shipments may be split and ship from Phoenix and Ohio.
We DO NOT ship to P.O. Boxes
If you select a P.O. BOX for your shipping address, this could result in a delay. Please select a physical address for all shipping purposes.


Returns Damaged or defective products may be returned within 60 days for a full refund or replacement. Other returns during the 60 days from date of purchase are subject to a 10% restocking fee. Contact Customer Service for specifics.

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Logo Discount Schedule
See how you can earn a discount between 3% and 10% off your order:
  • $ 300+ = 3% Discount
  • $ 500+ = 5% Discount
  • $1000+ = 7% Discount
  • $2000+ = 10% Discount
LaserBits offers discounts based on the dollar value of the order. Single item orders with quantities 500+ can be specially quoted. Contact customer service for volume pricing. Quantity Discount does not apply to CerMark products, PhotoGrav software, and LaserU subscriptions.

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How to use
If you would like to view this site the way it was intended (at a screen resolution of 1024x768), click here for instructions on how to change your screen resolution.

Set Up Your Account

1. Click on Log In on the top left corner under the LaserBits logo.

2. Read our Privacy Statement and check the box indicating that you have read and agree to the policy.

3. Fill in your contact information.

4. Log In Details - Enter your email address and create your own unique password.

Once you have completed this Log In screen, click on submit.


You have now created your account with and are ready to experience all that our site has to offer. Click one of the buttons below to Start Shopping with or to Start the Full Tour of the new website.

Start Shopping
Start the Full Tour supports the following browsers:
Netscape Navigator, Internet Explorer, Mozilla Firefox, AOL, and Opera. also allows for the copy and publication of all images on this site as long as the images are used for promotion only and not manipulated in any way.

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How to Contact Logo

At LaserBits, we pride ourselves in customer service. In an effort to better serve our clientele, we have created the email links listed below to put you in contact with the correct department to answer your questions.

If you need to contact LaserBits, please review the list below, simply click on the best option that meets your needs, compose your email and we will contact you with a response in a timely manner.

Customer Service Inquiries

Catalog & Price List Requests

Questions Regarding Your Order

Product Information

Laser Job Shops Information

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Placing a Logo order

All orders for our products can be placed via internet, phone, fax, or email.

We suggest ordering by phone when:
  • Your order is critical.
  • Your order contains hazardous materials (SUS 018, SUS 019, and SUS 133 ) and you are wanting to use your own UPS or FedEx shipping account number.

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Logo Privacy Policy

LaserBits, Inc. Privacy Policy covers the collection, use, and disclosure of personal information that may be collected by LaserBits, Inc. anytime you interact with LaserBits, Inc. such as when you visit our website, when you purchase LaserBits, Inc. products and services, or when you call our sales or support associates. Please take a moment to read the following to learn more about our information practices, including what type of information is gathered, how the information is used and for what purposes, to whom we disclose the information, and how we safeguard your personal information. Your privacy is a priority at LaserBits, Inc. and we go to great lengths to protect it.

Why we collect personal information:

We collect your personal information because it helps us deliver a superior level of customer service. It enables us to give you convenient access to our products and services and focus on categories of greatest interest to you. In addition, your personal information helps us keep you posted on the latest product announcements, software updates, special offers, and events that you might like to hear about.

What information we collect and how we may use it:

There are a number of situations in which your personal information may help us give you better products.

For example:

  • We may ask for your personal information when you're discussing a service issue on the phone with an associate, downloading a software update, registering for a seminar, or purchasing a product.
  • When you interact with LaserBits, Inc. we may collect personal information relevant to the situation, such as your name, mailing address, phone number, email address, and contact preferences; your credit card information and information relating to a support or service issue.
  • We may use personal information to provide products that you have requested as well as for auditing, research, and analysis to improve LaserBits, Inc. products.

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Logo Product Notes

Our products are tested for consistency but many are made by hand or from natural materials. Sizes and colors may vary slightly from what is shown due to nature or the manufacturing process.

Many items have decorative graphics and the engraving area will be less than the outside dimensions.

All LaserBits products are blanks and do not include engraving. We sell wholesale to engraving shops around the world and do not offer a job shop engraving service. We encourage you to check out our Job Shop Listings to find a job shop in your area.

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Copyright © 2014 LaserBits, Inc.. All Rights Reserved.